In narrative therapy, using listening involves paying close attention to the client’s words, both spoken and unspoken, to understand their story and build empathy. It requires active, empathetic, reflective, non-judgmental, and attentive listening. By listening closely to the client’s unique experiences, perspectives, and self-narrative, the therapist aims to create a safe and supportive space where the client feels heard, understood, and respected. This enhances the therapeutic alliance and empowers the client to explore their story from a different perspective, co-create new meanings, and identify their strengths and resources.